Provider Instruction Manual


Quality Plan Administrators, Inc. (QPA) is always trying to find new and innovative ways to improve provider access to patient enrollment and historical data. With that in mind, we are proud to announce the QPA V2 Web Portal! The V2 Web Portal gives providers better access to QPA's network and great customer service support. Via the Web Portal, providers have access to eligibility, member history within the provider's office, claim status, and the ability to view and download EOBs. Due to HIPAA regulations, providers may only view claim history which involve procedures performed at their respective offices. The information on the Web Portal is real time patient health benefit information from QPA's software system.

Employees and dependents also have access to the V2 Web Portal and can view eligibility, claim status, and EOBs. By accessing the Web Portal, employees, dependents, and providers have the ability to email QPA's representatives. Claims and supplemental documents can be attached. Direct questions can be asked regarding claims through messaging as well.

All information or requests transmitted through the Web Portal is secure and can only be viewed by the provider/employee and QPA staff. To take advantage of all these great features, the QPA V2 Web Portal has to offer, a provider must be credentialed by QPA. It only takes a few minutes to register on the provided website. Once registration is complete the request to register will be sent to a QPA representative. The representative will verify your information and upon approval you will receive an approval email. Registration instructions are attached. If you need help registering or have questions about the Web Portal please contact: Customer Service at 202-722-2744 or As always, Quality Plan Administrators, Inc. strives to enable providers with secure, efficient, and easy access to patient information. Your feedback is always appreciated.

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Contact Information

Phone: 1-202-722-2744 or
Fax: 1-202-291-5703
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